|Is it legal to watch UK TV from outside of the country?
||Is there a limit on the amount of bandwidth I am permitted to use?
There is nothing illegal by providing an UK IP address nor is it illegal to watch on-demand recorded
shows without paying anything. But for live TV broadcasts you are legally required to buy a TV license.
For more details, please consult TV licensing page.
We operate on a fair usage policy. At the moment there isn't any monthly allowance but we might choose
to implement such a restriction in the future if we have to. We will inform you about this in advance.
|What about my privacy?
||Will all my web traffic go through the proxy?
We will log all the access made via proxy over the last year. The only reason why we need this data is
to help identify possible support issues that can arise. Apart from that, we pledge ourselves not to
provide this data to a third party without your consent. As for us, we have more interesting things
to do than to rummage through the piles of digital rubbish ;)
Generally, yes. However, you don't have to use the proxy all the time. You can disable it with just a
few clicks or use plugins like FoxyProxy
which allow only using proxy for selected sites only. Alternatively, you could use two different web
browsers (e.g. Internet Explorer and Mozilla Firefox) so one of them would be accessing the internet
via proxy and another would have direct access.
|Won't traffic be slow?
||Why are you charging fees?
Our ISPs have a direct gigabit network connectivity to one of the core UK hubs and our access to it
is not capped. However, streaming TV requires your internet speed to handle at least few megabits
per second of international traffic which can be hard to get from many ISPs. We recommend you to
test your connection speed at speedtest.net
prior and after applying the proxy. Make sure your speed tests include UK destinations as eventually
you'll be using UK-based services.
We are a profit-seeking company. And we take care of finding a decent hosting provider, helping
you with support, sorting out all other issues so you don't have to. Finally, we think £5.00 is
a decent price for such a service. You are likely to pay more for a couple of pints in the pub!
|Are my credit card details safe if I buy your service?
||Are there any other limitations?
Absolutely! We delegate the entire purchase procedure to Paypal which is literally behind
millions of transactions every day. We do not have any access to your card details.
No, once configured you don't need to do anything unless you want to stop using the service. You
will be asked for username and password, but once you save this data you shouldn't be bothered
|How do I cancel my subscription?
||I want to ask you something not answered here, how do I contact?
We believe we are giving you enough of free service time to decide whether you like us or not.
However, if you think you were not treated well or service quality is not up to your standard,
we are ready to take the blame and provide you with a refund providing your claims have
Drop us an e-mail at firstname.lastname@example.org and we
promise to get back to you in 24 working hours (we normally respond much faster, but it can depend
from the time zone you're in). Same applies to any other inquiries made to us. Your email is a
subject to anti-spam checks.